Support

Hardware, Housemate… – please contact us for support on any hardware item purchased from our shop.

Dragon Products – please contact us in the first instance if you have purchased Dragon Professional products from us. We would also recommend the following forums where a user will find considerable resources on all aspects of Dragon Professional from basic fault finding to a host of example scripts and tips for using Dragon Professional products.

KnowBrainer Forum

German Dragon Professional Products Forum

English Translation for German Dragon Professional Products Forum

We also provide chargeable remote connection support where we will connect to your system remotely for rapid problem solving. Please contact us in the first instance.

SpeechComputing Software Products – Please click on the Speechstart+ Support Page for access to SpeechStart+ support. If you are unable to resolve the issue using the support pages, please contact us, giving full details of the nature of the problem. Please include full details of your individual PC/laptop setup, including Windows version, hardware configuration information, microphone and soundcard details and Speech recognition software details, e.g. Dragon Professional Individual 15(DPI 15)