Privacy Policy


As part of the use of this website, you may provide us with personal information and data which is required in order for us to provide you with the service. This policy details the steps we take to ensure that your data is protected and that it is handled in line with the relevant legislation.

Who We Are is an online resource and web-shop owned and operated by pcbyvoice Ltd, a company based in the United Kingdom. Further details are available on our “About” page.


A user may create an account on our website, which aids certain functions, such as placing orders. As part of the account signup process we collect certain information such as name and email address. This is to enable us to identify you on the system and communicaite with you in association with your use of the website.

Background Data

Some data, such as the visitor’s IP address and browser user agent string is collected in the background. This data is collected in order to provide essential security services such as fraud and spam detection and prevention.


Our website uses “cookies” to track use and allow customers to purchase from our website. Cookies are small text files stored on your computer by our servers.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Please note that you are free to refuse all cookies. However, for purely technical reasons this may disrupt your use of this website, including preventing you from purchasing from our website. Please consult your browser’s documentation for further details on disabling or deleting cookies.

What rights you have over your data

If you have an account on this site, you can request to receive a copy of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Data Protection Act 1998

We comply with the principles of the Data Protection Act 1998 when dealing with all data received from visitors to the site.

Data Protection Register

Data is only used for the purposes described in our entry on the Data Protection Register.

Email Updates

We regularly email website news and information updates to those customers who have specifically subscribed to our email service. All subscription emails sent by us contain clear information on how to unsubscribe from our email service.

Our Promise

We never sell, rent or exchange mailing lists.

Data Shared With Partners

We may however share commercial and technical data with our partners where a customer has accessed and used our website via a site belonging to one of our partners. However, such information will also be subject to our partners’ privacy policies.

Email Options

If you subscribe to our email service via a partner site, that partner may wish to send you details via email of other products and services, which may be of interest to you. However when you subscribe directly to our email service you will be asked whether or not you wish to receive such emails.

Partner Privacy Policies

Please note that we only share data with partners that operate their own privacy policy.


In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (popularly known as Spam) to email addresses.

Product Updates

We may send emails to existing customers or prospective customers who have enquired or registered with us, regarding products or services directly provided by us.

Email Content

All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how unsubscribe from our email service and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with “unsubscribe” as the email subject heading.

Contact Us

If you have any questions relating to our Privacy Policy please email us at [email protected]