DNS + search engine
Hello,
My company is planning to start a speech recognition related project and we are looking for potential recognition engine suppliers. After some preliminary research, I found out Nuance might be a good candidate. Since I do not have much knowledge on speech recognition, I need some help from anyone more experienced.
The project consists on running speech recognition on phone lines inside a big company and exporting the recognized text to the company's search engine. From what I read about this field, I identify 3 major obstacles the recognition engine must overcome:
- A noisy environment (phone lines);
- It must be speaker independent;
- It must support Brazilian Portuguese.
From the Nuance website, the best tool for that scenario would be AudioMining, but it seems it only works for American English. So here are my questions:
- Does anybody know of a tool which would perform well under those conditions?
- What is the accuracy rate I should be expecting?
- How much would be spent with speech recognition software (SDK license + runtime licenses + anything else that would be necessary)?
Thank you in advance,
Juliano
Not Yet
Considering the narrow bandwidth of a standard analog telephones, this would be a tall order but as of yet, the technology simply doesn't exist. Nuance has something close where you can dictate an e-mail and the voice recording goes to the Nuance server and is returned as text but it's only available in English and somewhat less than what you're looking for. It's not a matter of SDK or run-time licenses but rather a matter of the technology not being here yet.
Note that speech recognition forums are typically support forums for end-users and you're looking at something a bit cutting edge so you might want to consider contacting Nuance Technical Support (800) 654-1187 directly
Lunis - Nuance NaturallySpeaking Gold Certified BBB Accredited Speech Recognition/Microphone Solutions Provider & Founder of http://www.TheMicrophoneStore.com
I did contact Nuance
KnowBrainer, thanks for your comments. I tried to contact Nuance via email/contact forms but got no response so far. Will try the phone number you suggested.
If anyone has something to add, I'd appreciate.
Thank you,
Juliano