Blue Tooth Sound Source added after install of DNS 9.5 med not found by DNS

Submitted by murphym on Wed, 08/13/2008 - 17:07.

NaturallySpeaking

DNS can't see my new Blue Tooth sound source when I go through the wizard to select new microphone. The Broadcom hands free audio source shows in device mgr. for XP pro. Can it detect new sources if they are installed after DNS itself.

Any thoughts or suggestions would be helpful. The Mic is a Plantronics 510S which is certified for DNS.

Hmm, Bluetooth tends to be

Submitted by emiliaserv on Thu, 08/14/2008 - 18:38.

Hmm, Bluetooth tends to be very problematic, a bit of trial and error is needed. It sounds to me like Windows is not recognizing your headset. Are you using a Bluetooth dongle? If so, it could very well be a driver problem. If the Bluetooth is built-in, I presume it is actually switched on. Please provide a few more details.

Graham

Bluetooth

Submitted by murphym on Thu, 08/14/2008 - 20:50.

It is a Broadcom made USB dongle with Widcomm software. I gave up on trying to get it to work in XP. I couldn't test the headset in DNS 9.5 med as Windows wouldn't cooperate. I understand the dongle software has a problem with xp's SP 2 implementation of BT. Enough is enough. It should not be that time consuming to get things to work in this day and age let alone not be able to test the software with BT wireless certified by Nuance. It is on these occasions I wonder why I didn't upgrade my trusty old Mac using classic 9 OS to a more modern machine and dump windows. ---> vent over now Smiling

I've wasted enough time and have upgraded to DNS 10 with the Plantronics Calisto/Dongle package. Hopefully Nuance have run through all the problems and will have a ready answer if I still have trouble.

Mike Murphy

Hybrid Senneheiser BW 900

Submitted by KnowBrainer on Thu, 08/14/2008 - 20:56.

If you are referring to Broadcom Bluetooth
headsets, #1 you may have driver issue but #2, short stem headsets, including
the Plantronics 510S are not going to work well with NaturallySpeaking and
that's the bottom line. We were able to get the Plantronics 510S to function but
it certainly didn't meet our standards. If you're going to spend this much
money on a wireless headset, we recommend getting one that really works. Nuance
certification of a microphone doesn't necessarily mean that it's ideally suited
to NaturallySpeaking. It just means it will work. Short stemmed microphones,
like the Voyager series are substandard speech recognition performers. On the
other hand, the Hybrid
Plantronics CS70N wireless telephone/microphone works much better, costs
about the same price and is notably more noise canceling. However our favorite
telephone/voice recognition microphone would have to be the Hybrid
Senneheiser BW 900 Bluetooth microphone which is ideally suited to
dictation software, landline telephones and cell phones. The BW 900 doesn't
currently work as a Bluetooth microphone on computers but Senneheiser has a
beta Bluetooth driver that is working and will soon be available to current BW
900 users as a firmware download.

Note that when you purchase Speech Recognition Microphones, Digital
Recorders and NaturallySpeaking software/utilities from a Nuance Gold Licensed Partner
you typically gain you an extra layer of Nuance Certified tech support while
paying a lower price.

Lunis
Orcutt - Developer of KnowBrainer
&

Host of the
http://www.TheMicrophoneStore.com

A Nuance Gold
Certified Endorsed Dragon NaturallySpeaking Partner/Trainer

ALWAYS Ask If Your Speech Recognition Partner Is
Nuance Certified